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 Problem with HUS 130 CBSS Controller + DBL Disk Tray

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Andrey R's profile image
Andrey R posted 04-29-2021 08:22

Hi All. I've heritaged an HUS 130 CBSS Controller + DBL Disk Tray in production, but it seems to be "bricked". The first time I've tried to connect to it via HSNM2 by LAN ports, I've no success. But I've managed to connect via web-interface. Here are screenshots from two controllers:

HUS 130and

 

HUS 110in logs there were:

12/01/2020 09:36:06 00 I6GV00 Move drive(Unit-01,HDU-07) to slot(Unit-01,HDU-03) because of serial number problem :MANUAL/STRC12/01/2020 09:36:06 00 I6GV00 Move drive(Unit-01,HDU-03) to slot(Unit-01,HDU-07) because of serial number problem :MANUAL/STRC12/01/2020 09:36:04 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-1) : /STRC12/01/2020 09:36:02 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-0) : /STRC12/01/2020 09:35:24 00 I61D00 Shutdown warning 12/01/2020 09:35:02 00 I6JK00 The store data of the backup controller has been restored to the cache memory(CTL-0) 12/01/2020 09:35:02 10 I6JK01 The store data of the backup controller has been restored to the cache memory(CTL-1) 03/19/2020 11:59:00 00 I6QK00 DP management information check is completed 03/19/2020 11:57:59 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-1) : /STRC03/19/2020 11:57:58 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-0) : /STRC03/19/2020 11:57:19 00 I6JK00 The store data of the backup controller has been restored to the cache memory(CTL-0) 03/19/2020 11:57:19 10 I6JK01 The store data of the backup controller has been restored to the cache memory(CTL-1) 01/23/2020 21:31:09 10 W09B70 HDU alarm(Unit-01,HDU-10,Type-2TNL) :HDU /STRC01/23/2020 21:31:09 10 I41F00 HDU error over(Unit-01,HDU-10)[REAOV] :HDU

and:

12/01/2020 09:36:55 00 HH9R00 Two or more HDUs have serial number problem :MANUAL/STRC12/01/2020 09:36:06 00 I6GV00 Move drive(Unit-01,HDU-07) to slot(Unit-01,HDU-03) because of serial number problem :MANUAL/STRC12/01/2020 09:36:06 00 I6GV00 Move drive(Unit-01,HDU-03) to slot(Unit-01,HDU-07) because of serial number problem :MANUAL/STRC12/01/2020 09:36:04 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-1) : /STRC12/01/2020 09:36:02 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-0) : /STRC12/01/2020 09:35:24 00 I61D00 Shutdown warning 12/01/2020 09:35:02 00 I6JK00 The store data of the backup controller has been restored to the cache memory(CTL-0) 12/01/2020 09:35:02 10 I6JK01 The store data of the backup controller has been restored to the cache memory(CTL-1) 03/19/2020 11:59:00 00 I6QK00 DP management information check is completed 03/19/2020 11:57:59 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-1) : /STRC03/19/2020 11:57:58 00 ID2100 Flash backup does not work due to the lack of the amount of battery charge(Battery-0) : /STRC03/19/2020 11:57:19 00 I6JK00 The store data of the backup controller has been restored to the cache memory(CTL-0) 03/19/2020 11:57:19 10 I6JK01 The store data of the backup controller has been restored to the cache memory(CTL-1) 01/23/2020 21:31:09 10 W09B70 HDU alarm(Unit-01,HDU-10,Type-2TNL) :HDU /STRC01/23/2020 21:31:09 10 I41F00 HDU error over(Unit-01,HDU-10)[REAOV] :HDU

After that I've rebooted units, and after that I was not able to connect to the controller not via web-interface nor via HSNM2. I've tried maintenance ports with default IP's:

10.0.0.16

10.0.0.17

LAN and mainenance ports are available, I can ping it, web-interface request credentials, I use default login\password combination:

 

root

storage

or

system

manager

 

But cannot login. It requests login and pwd in cycle. Disks in DBL Disk Tray shows no activity, no blinking. CBSS Controller bay first 5 disks lights are glowing continiously and all others also are not showing any activity.

 

Unfortunately we cannot have any qulified support from vendor now. So, I'll be glad for any ideas.

 

P.S. There is no need in data, stored on disks. We just need operating SAN. Thank you.

 

P.P.S. Someone said, that there were disk change in DBL Tray, before all problems had begun, but that's not exact.

 


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Jose Luis Rodriguez Cabrero's profile image
Jose Luis Rodriguez Cabrero

Hi

If the data is not needed, you should perform a initial setup. If the configuration was changed with the equipment switched off, it will not be ready. You need a new installation.

Andrey R's profile image
Andrey R

Alright, is there any manual where the exact sequence of an initial setup is shown? Maybe there is some kind of instruction? Or there is a procedure to reset the system to some kind of factory defaults?