Hitachi Content Platform​

 CCI unmap resource throws 'permission denied with privilege error'

  • Object Storage
  • Object Storage
Kiran Adivappa-Siva's profile image
Kiran Adivappa-Siva posted 12-23-2019 17:01

Hello,

 

I am trying to unmap resource using CCI. I am getting error " raidcom: [EX_EPPERM] Permission denied with the privilege ". I am able to use create,modify and other commands on same array. On side note I am using IP in horcm file instead of command device. I have checked permissions to username and I have permissions to work on all resource groups. Any suggestions?


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Caroline Jacquet's profile image
Caroline Jacquet

@Dang Luong​  @Vinod Subramaniam​ Any ideas on how to help Kiran? Or know someone who can?

Vinod Subramaniam's profile image
Vinod Subramaniam

Can you provide a screen grab of the raidcom user ?

User has to be a global admin and not just a storage admin.

 

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Kiran Adivappa-Siva's profile image
Kiran Adivappa-Siva

Hi Vinod, I am accessing raidcom as domain user where Horcm file is located in. This was working until couple of weeks ago. I am still able to perform all other commands except unmap/map resource.

Vinod Subramaniam's profile image
Vinod Subramaniam
KiranPlease post the SSB error code as well and upload the CCI logs.ThanksVinod
Robert Trujillo's profile image
Robert Trujillo

Make sure the svc.hcs user account also has "Storage Administrator View/Modify" and "Support Personnel" then retry. "Administrator" only allows creation of users and changing passwords.