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 AW edge recovery fails - ERROR: command recover failed

  • Object Storage
  • Hitachi Content Platform HCP
  • Hitachi Content Platform HCP Anywhere
ralf buschmann's profile image
ralf buschmann posted 06-03-2019 15:25

Hi,

To prepare a PoC I try the recovery process of Anywhere Edge. I have installed the edge software and try to register the freshly "re-installed" windows server as edge device with the registration type: recovery.

It fails with the attached popup message on the windows server.

At the same time on the AW server an event is logged:

Event ID:2719Data management user hcpadmin registration failed from 192.168.145.160:49817, other client label not foundAnyone an idea what is going wrong? BR Ralf
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Data Conversion
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