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 KGS SAP Archive Link integration to HCP

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Jan Kobza's profile image
Jan Kobza posted 05-06-2019 15:11

Hi Team,

we are currently working with an ISV KGS who try to integrate their SAP Archiving solution (based on SAP Archive Link) via HCP REST integration into our HCP 8.1 platform. They run into an error message while the connection from SAP:

In SAP the error message is:

HTTP-Error: 500

document loadProperties: The request signature we calculated does not match the signature you provided

test

In the KGS Log the message is the following:

„ERR::06.05.2019 14:05:32.675 document loadProperties:The request signature we calculated does not match the signature you provided. Check your HCP Secret Access Key and signing method. (Service: Amazon S3; Status Code: 403; Error Code: SignatureDoesNotMatch; Request ID: 1557144332704; S3 Extended Request ID: aGNwLXpvcmEudC1zeXN0ZW1zLmNoOjEwMQ==)“

that's the answer from HCP to KGS

Who could help solving the problem. Best case who could be assigned as a technical expert to work directly with the development team from KGS (contacts has been already provided in my mail to the PM Team)

Many thanks for your kind support,

Jan


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