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The telecommunications industry is experiencing a renaissance of sorts. With omnichannel content choices, innovative bundled services and smartphone ubiquity, telecoms are relentless in the quest for better, faster and more offerings to keep happy customers.

 

For Magyar Telecom (subsidiary of Deutsche Telekom), its masterpiece is ensuring quality residential and business digital, mobile and fixed-line services for voice, internet and cable TV to millions of customers. Based in Budapest with over 10,000 employees country-wide, Magyar is focused on 24x7 service, but burgeoning data volumes threatened to slow performance of mission-critical SAP ERP environments and backend systems. 

 

Magyar wanted flexible, robust technologies to harness 10% year-over-year data growth while supplying expansive and uninterrupted must-have digital services. Learn how Magyar built a one-vendor strategy that trimmed the storage footprint by 26% and delivers six-times-faster application performance while boosting the customer experience.

 

As smartphone technology advances, so must our storage systems. With a truly innovative technology partner like Hitachi Vantara, we know we are in good hands.”

Barna Bakó, Head of Data and OS Center, Magyar Telekom

 

By Glen Lomond, Global Solutions Architect at Hitachi Vantara

 

Making data storage and management simple, yet powerful is the cornerstone of ThinkOn’s business. Based in Toronto as an Hitachi Cloud Service Provider partner, this wholesale provider of infrastructure as a service (IaaS) delivers innovative data solutions to a variety of value-added resellers and telecom providers – who resell ThinkOn services to enterprise and midsized customers across a variety of industries.

 

Challenge – Deliver wholesale cloud-based data solutions

 

As ThinkOn’s customers grapple with soaring volumes of unstructured data, the ability to manage and archive this data is key. These companies need solutions to help them retain older data to meet regulatory compliance needs, access that data for future business initiatives – and above all else – ensure the data is secure. “At the end of the day, there’s one thing you have to fully commit to: minimizing risk of destruction of customer data,” says Craig McLellan, CEO of ThinkOn. “That’s really what this is about – providing our customer with a rock-solid guarantee that their data is safe.”

 

Solution – Gain security and freedom in one solution

 

ThinkOn deployed Hitachi Content Platform (HCP), a cloud object platform that enables companies to store, share, sync, protect, and retrieve file data from a single system. HCP tackles exponential data growth and bridges traditional and emerging technologies to protect data while keeping it available anywhere, anytime. “Over time, we discovered that as an object store it has so many qualities that allow us to stand out over the alternatives,” says McLellan. “We continue to see advantages in HCP that other solutions don’t have. It’s an ideal long-term platform for us.”

 

Outcomes – Future ready with a scalable and secure solution

 

The value of HCP to ThinkOn include benefits to their bottom-line through cost savings and to their top-line through incremental revenue growth.

  • First, with its powerful intelligence and automation, HCP delivers digital transformation dividends to ThinkOn’s IT staff by simplifying the provisioning process, driving cost efficiencies out of its infrastructure and improving utilization to 100%. “When there are issues, we see a high degree of ownership and collaboration from Hitachi,” said McLellan. “It all goes back to Hitachi’s heritage of being such a strong, technically competent organization. There is a level of collaboration that we just love.”Second, HCP provides a foundation for building Object Storage-based solutions.  As a result, ThinkOn has been able to incrementally monetize the potential of HCP by developing several as-a-service offerings that include Data Storage, Disaster Recovery and Backup. So what’s next – leveraging HCP for a new level of services focused around Analytics and IoT.

 

The result - simple, scalable, value-add.

Download the full case study, ThinkOn—Where Data Thrives Using Intelligent, Scalable Object Storage From Hitachi Vantara

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Learn more about Hitachi Vantara Customer Voices

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About ResEvo

ResEvo (ResearchEvolution) is an innovative technology company based in Slovenia. Since 2007, they have managed over 60 business analytics projects with over 100 installations. ResEvo provides their customers with software that supports their business operations and analyzes their current processes with the goal to improve them. Their main product, ASK.BI (www.ask.bi), is built on the Pentaho platform and is recognized as the first business application within central Europe to be featured on the IBM Marketplace.

 

ResEvo’s mission is to develop complex, innovative and high-quality software solutions, and to become an increasingly recognizable brand within Europe They are expanding their business and looking for partners including integrators, ISV’s and distributors globally.

 

Too Much Data, Too Little Information

It has been quoted that the size of the digital universe will at least double every two years, a 50-fold growth from 2010 to 2020. Human-and machine-generated data is experiencing an overall 10x faster growth rate than traditional business data, and machine data is increasing more rapidly at 50x the growth rate1.

 

This data deluge is impacting all organizations. What companies do with their data is what separates successful organizations from less successful ones. The more data an organization collects doesn’t equate to success. Often too much data can be counterproductive; it’s about turning this data into practical and actionable business analytics for the right audience at the right time. What the C-Suite wants to see from the data is different than what a product manager wants to see.

 

Focusing on the C-Suite

ResEvo focuses on selling to C-Suite customers as they are viewed as the “owners” of the data and the final decision makers who need the data. It’s about having the data in the moment you think about it - even if it’s in the middle of the night or when you are jumping in your car. Employees have noted improvements in company’s culture, simply from having the data and analytics readily available to all.

 

ASK.BI is a simple and intuitive tool where any C-Level executive can ask simple questions and get answers in real time. Additional, they can “slice and dice” the data and apply filters to drill down to specific data points. Any user can extract valuable high-level insights or dive into the details if needed. As Tomaz Bergant, CEO points out, “if you know how to “Google”, you know how to ASK.BI”.

 

Fulfilling a Need

Although business intelligence tools have been around for decades, the market continues to evolve to meet the ever-changing needs of the business. Over the years, many BI tool styles have emerged to match the varied ways that business people need to analyze data.

 

ResEvo identified  this need and built an interactive solution ASK.BI – which has reinvented how users can access the information they need. Through a search based mechanism like Google or voice command query, managers can instantly access insights and analytics on any connected device anytime, anywhere just by entering keywords instead of time consuming data mining, report creation or ordering analysis.

 

Along with partners across Europe and Russia, ASK.BI is offered as a standalone, or embedded product to their customers across many different industries. Their flexible product is based on Hitachi Vantara’s scalable data integration and business analytics platform, known as Pentaho. ASK.BI can be installed on premises or in the cloud (i.e. Amazon, Microsoft Azure and IBM Cloud)

 

Pentaho is “their window” into business intelligence. “If it wasn’t for Pentaho, ResEvo would not be in the business intelligence market. Hitachi Vantara’s data integration and business analytics platform is the foundation of their knowledge and software ResEvo” remarks Tomaz Bergant, CEO of ResEvo.

 

Hitachi Vantara’s Pentaho Data Integration is used to consolidate data across all of their various systems, including ERP, CRM, HRM and SCM systems. Additionally, machine generated data is added to the mix.

 

Pentaho Mondrian OLAP server is the key component to ResEvo’s offering. End users can benefit from Pentaho Mondrian OLAP rich reporting features as well as high performing SQL queries. ASK.BI can be used as the “whole in one” analytical platform or can easily be integrated or embedded via REST APIs.

 

ASK.BI does what is expected from a modern business intelligence platform: “At the end of the day, business intelligence, is about answering business questions. The goal of ASK.BI is to become the C/PCC - Company/Production Control Center with a great user experience”.

 

Early Results

Compared to other BI platforms, ASK.BI’s search features enable end users to answer their business questions quicker – in fact anywhere from 10% to 90% faster.

 

ResEvo’s customers include many of Slovenia’s top 300 companies from different industries, i.e. telecommunications, energy, government and healthcare. Some of their customers include the Ministry of Health of the Republic of Slovenia, Petrol (energy), Impol (aluminium production), DonDon (food services - retail), Iskratel (telecommunications), Cosylab (control system engineering and integration) and the Slovenian Chamber of Commerce (government). Their portfolio of customers spans technology, oil and gas, government, and healthcare.

 

ResEvo’s specializes in helping retail, finance and production organizations. They are striving towards creating company control centers (CCC). They believe that “intelligence is built from motivation and   data”. Motivation encompasses an organization’s vision, mission and values. In addition to these core principles, ResEvo firmly believe you need data and motivation to gain intelligence.

 

Bergant has stated that “Pentaho Mondrian has been an enabler and a key differentiator for his organization, especially as they embrace OLAP technologies.” Hitachi Vantara’s platform has empowered ResEvo to enter the big data world.

 

Benefits

  • Pentaho provides ResEvo with IoT analytics which can handle their increasing volume, variety and velocity of data collected from their desperate sources.
  • The country-wide smart-cities initiative in Slovenia has driven ResEvo to be at the forefront of smart city technologies and the Pentaho platform has provided the necessary analytics, knowledge mining and predictions.
  • Improved progress to their CCC initiative with the help of Pentaho’s Weka and Mondrian technologies.

 

Click here to learn more about ResEvo.

 

1 https://insidebigdata.com/2017/02/16/the-exponential-growth-of-data/