Welcome to the new tracking system for the Hitachi Data Systems Certified Professional program (CertMetrics)

Document created by Kristen Fillmore Employee on Aug 26, 2014Last modified by Kristen Fillmore Employee on Aug 26, 2014
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Hitachi Data Systems Certified Professional Program                                         August 2014

Welcome to the new tracking system for the Hitachi Data Systems Certified Professional program (CertMetrics)!

The Hitachi Data Systems Certified Professional program office has implemented a new certification tracking system called CertMetrics. To take advantage of this system, you first need to complete the First-Time Login procedure described below.

CertMetrics self-service benefits include:
  • Review and update demographic data.
  • Check certification status.
  • View certification history.
  • Download logos and certificates.
  • Create and manage transcripts.

A Hitachi Data Systems Certified Professional Program: CertMetrics Candidate User Guide is available to you at www.hds.com/certification, under the Resources tab. It contains information on how to navigate the system and use its various functions. This guide also includes the details of the First-Time Login procedure.

First-Time Login Procedure
the First-time Login procedure can be initiated in two different ways:

  1. by providing the email address used in your Prometric account
  2. by providing information from your HDS exam Prometric score report (*), such as the registration number or your Prometric ID

(*) Use a score report only for exams taken at Prometric test centers. If you have taken an exam using the Prometric Internet-Based Testing (IBT) tool you need to use option A) above.

1) Access the "Never logged in before" page.

  • Go to the CertMetrics login page at www.certmetrics.com/hitachi/login.aspx.
  • Click the Never logged in before? link below the Login button.
  • In the new page, provide the requested information using one of two methods:
    By email address:
       Preferred email address: the email address used the last time you took an HDS exam
    By score report:
        Last name: your last name
        Registration number: the registration number on your Prometric score report, or,
       Candidate ID: your Prometric candidate ID on your Prometric score report
        New email address: this email address must be different from the one currently on file in the system (*).

Click the Submit button.

(*): if you get an error message that the email address is already in use, try using this email address in the "By email address" section instead.

After submitting the requested information, the system will send an email that includes a link which will allow you to set your password and obtain your Login ID.

2) Access the Set Password page.

  • Click the link provided in the email to access the Set Password page.
  • Provide the information requested to set and confirm your password:
        - New password / retype new password
        - Forgot password hint:  a hint to help you remember your password
        - Forgot password phrase: a phrase to help you remember your password

Click the Submit button.

A message will appear on the screen to confirm the password change. Your Login ID number will be displayed with a link to the Login page.

  • Please make a note of your Login ID, it is needed every time you access the system.
  • Click the link and log in.

3) Update your demographic data.
To be able to use the system, you must first update your demographic data.

  • Go to the DEMOGRAPHICSpage.
  • Fill in all the required fields (for details see page 6 of the user guide).
  • Click the Update/Confirm button.

You can now use all of the CertMetrics functionality.

Important: please review your demographic data periodically and update the information as needed, for example new company name, email address or contact information.

For additional information, please direct your questions to HDSCertifications@hds.com.


We are looking forward to bringing you the benefits of CertMetrics’ advanced functionality.