Elizabeth Hoo

Take-Aways For the Future

Blog Post created by Elizabeth Hoo Employee on Aug 31, 2018

The summer has blown by and I’m heading back to school. This opportunity has been amazing and I’m glad that I’ve gotten to share my experience through my blog posts. Some of my favorite things that I have worked on include:

  1. Attend the BNY Mellon User Group
  2. Moving Pentaho stories to HitachiVantara.com
  3. Write blogs
  4. Attend the Pentaho New Hire Sales Training
  5. One-on-one informal career conversations

I’m so grateful for this opportunity to learn from experts about different roles at Hitachi Vantara. Most of my learning came from every day conversations about what people were working on. Everyone is contributing to cool projects from IoT to organizing Hitachi NEXT.

 

At the beginning of the month, I attended the Cloudera event in Mountain View with Evan Cropper, Ellen Papp and Arne Markoff. Katie Sinclair and Jennifer Silva, the Pentaho focused field marketers, guided me through the entire process and provided all the components to make the event a success. This was an amazing experience to meet  other people in the  field and  connect with some of our customers. I’m not the most technical person but everyone was extremely nice, and I realized that I know a lot more about Hitachi Vantara products than I give myself credit for. Even though I might have not known some of the deep technical answers, I could converse with individuals about what the outcomes and the basic product knowledge. When I didn’t know the answer to a question, I was able to smoothly direct them to a more technical individual. I got to sit in on some of the session which was interesting because I got to see what others in similar fields were doing with data.

IMG_0403.jpg

 

              I’m extremely grateful for working at Hitachi Vantara this summer. I gained a sense of direction but even more important I gained a lot of confidence and reassurance. There is a lot of pressure to roadmap one’s career path before graduation. To have a set direction where one knows exactly what job she wants. But that has never been me. I’m not lost but I do not know what is in store for me in the next ten years. I think in business there are so many options that sometimes it’s really overwhelming to know what I want. After having a wide range of conversations with a ton of different professional individuals, all at different places of their careers, I found that it’s okay to not know. That through experiences you can find your passions and that there is no rush. The future is exciting because it is unknown and figuring it out is part of the fun. I think one recommendation that I have taken to heart is to just keep working hard. Debbie Braney made a comment that stuck with me about how if one is too goal oriented, one misses a lot of great opportunities and don’t build skills for a foundation. Kendra Walsh built on this idea by saying how each experience can expand my skill set to work with a wide variety of individuals and in different roles. The process cannot be so heavily focused based on outcomes but rather there needs to be a health balance between having goals and appreciating the current situation. In every role there is room to grow and learn from others.

 

Additionally, I learned about the value of Customer Advocacy. Three months ago, I knew very little about customer experience and reference marketing, but now I have a much deeper understanding of marketing. Leveraging customers for marketing and sales is a powerful tool that can make a company extremely appealing. Customers have a lot of power to create business and enhance a company’s image. Since customer advocacy needs to be constantly working and communicating with so many different fields. I got a snapshot into the functions of other teams. This was the perfect opportunity to explore and network.

 

I’m not sure yet about my plans for next summer. I would love to come back to Hitachi Vantara, and work on the Customer Advocacy team or try out another division. I am open to exploring my options and seeing where my interests take me. I want to thank everyone who took the time to tell me about their careers and roles at Hitachi Vantara. I especially want to thank Jonathan Shafer again for mentoring and helping me out through this entire journey.

Outcomes