Digital Transformation is about rethinking approaches to business in light of technological advancements surrounding the internet and data explosion. Data analytics, mobile, social, and connected devices are the vehicles for ushering in new business models. At the heart of these new business models is customer experience. Reframing the customer experience is turning long-standing industries into new playing fields.
Case in point, Bloomberg Businessweek reported this week in “Digital Banks Take on The High Street Giants,” that starting a new lender has gotten easier in the UK. Four so-called neobanks have won licenses in the past year from UK regulators to offer branchless, mobile-phone-based banking. What do these upstarts say they have that the big banks are lacking? They claim to have the technological edge over the banking stalwarts who must plug their shiny new mobile apps into old back-office systems.
In the Online Guide to Digital Business Transformation from I-Scoop “The development of new competencies revolves around the capacities to be more agile, people-oriented, innovative, connected, aligned and efficient with present and future shifts in mind.” Becoming agile is a theme I see repeated in discussions surrounding Digital Transformation. Acknowledging there are a number of ways to improve agility, the one I’m thinking of is IT simplification.
The IT simplification imperative seeks to stamp out a major source of the IT delivery bottleneck which is infrastructure complexity, and in particular, IT administration which is time-consuming and error prone. In line with Digital Transformation initiatives, CIOs are keen to reduce reliance on specialized server, network and storage administration and to build closer alignment with lines of business.
Masking complex details and simplifying the use of IT through intelligent software can eliminate the risk and repetition associated with traditional IT management. According to the Gartner Market Guide for Integrated Infrastructure Systems (IIS) Cloud Management Platform (CMP), “I&O leaders will increasingly see vendors invest in dynamic resource-optimization technologies that make recommendations or take actions dynamically to improve the efficiency of the platform and resources.”
Management software from Hitachi supports REST APIs to connect and bring together data and services in a common access method. Hitachi Automation Director software lets you automate common and repetitive storage administration tasks. It packages all your best practices for popular database and VDI environments, as well as analytics and other popular applications into simple, customizable templates for quick, accurate provisioning. Another smart software, Hitachi Storage Advisor provides management abstraction that masks underlying technological complexities, providing a guided experience in which the software recommends proper configuration, provisioning and protection based on knowledge of available resources and specified service level.
These are two examples in which management software from Hitachi seeks to deliver on the simplification imperative. I’ll share more with you in a future post. Meanwhile, keep it simple and enjoy your Digital Transformation journey.