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Tim, I just found my colleague of mine encountered the same issue and was able to resolve the issue with GUM reboot of both controllers. I think rebooting the GUM of both controllers(not simultaneously but sequentially) and force releasing the system lock may help. If it does not work, do the same procedure ...

Can not find any article or KB from HV document with the exact error code you provided. However, I found bug#15 in ECN DW800-M076 seems similar bug with your problem.  I've met some F/W update failure issue but it was all manageable since I was able to find resolution from HV KB. I think opening a ...

Whats the problem with the existing code on the controllers? It seems like 43 was the operating firmware which have been installed, 44 is the one you want to update to. If you can attach a screenshot, it will be easy to understand the issue. ------------------------------ Dasom Jung ----------- ...

How about force release the system lock of Storage Navigator? Seems like SN is stuck on some stage and need to be reset as you said. And more, did you tried to reboot the SVP or whatever PC SVP S/W is installed on? I think it might help. ------------------------------ Dasom Jung -------------- ...

Hello All, What is the purpose of NASFW, NASFWINST in firmware of Fx00 unified model? When the storage system is delivered from the distribution center, NASFW, NASFWINST are the same but when I downgrade the firmware version,only NASFW seems to be changed. For example, PBL is 83-05-26. when I downgrade ...