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HNAS NDMP ERROR: Data segment size is greater than 32K Commvault Simpana backup

Question asked by Marcelo Patrocinio on Jun 10, 2016
Latest reply on Sep 7, 2017 by Richard Powell

Hi,

 

Backup jobs fail and I can see erros in the job logs:

 

8760  149c  06/10 08:45:16 89089 >NRS_Error: MediaAdapter::WriteVector: ERROR. Data segment size is greater than 32K. Received:[67872]. Failing.

8760  149c  06/10 08:45:16 89089 >NRS_Error: SetError 3 : MediaAdapter error

8760  149c  06/10 08:45:16 89089 >: Set Halted Reason: 3

8760  149c  06/10 08:45:16 89089 stat- NRS =================================== Total Performance Statistics ===================================

8760  149c  06/10 08:45:16 89089 stat- NRS [Total End to End ][45.50 MBytes/Sec][373 Secs][17795920407 Bytes]

8760  149c  06/10 08:45:16 89089 stat- NRS [Total Data Socket][63.39 MBytes/Sec][71.8%][50.5% Wait][267 Secs][188 Wait Secs]

8760  149c  06/10 08:45:16 89089 stat- NRS [Total Pipeline   ][164.60 MBytes/Sec][27.6%][0.3% Write][103 Secs][1 Write Secs]

8760  149c  06/10 08:45:16 89089 TotalBuffers:[182391] Headers:[33399] Files:[31563]

8760  149c  06/10 08:45:16 89089 >: Closing Data connection...


On the filer side no errors:

 

  7162

  Information

  AFONSOPENA-N1

  2016-06-10    08:45:16 (UTC-0300)

Snapshot deleted ("NDMP_AUTO_SNAPSHOT977" on FS_SIS).

  7161

  Information

  AFONSOPENA-N1

  2016-06-10    08:45:16 (UTC-0300)

Snapshot marked for deletion ("NDMP_AUTO_SNAPSHOT977" on FS_SIS).

  7160

  Information

  AFONSOPENA-N1

  2016-06-10    08:39:01 (UTC-0300)

Snapshot created ("NDMP_AUTO_SNAPSHOT977" on FS_SIS).

 

Other backups jobs working fine, same filer, same configs and same components involved. I would appreciate any help or suggestions.

 

Thanks,

Marcelo.

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