AnsweredAssumed Answered

AMS 2100 Controllers are Alarm

Question asked by kamchatka sis on Aug 9, 2016



We have next problem with AMS 2100.

Both of control units and all enclosure units have red led "Alarm".

We can only connect to control units in "maintenance mode". Browser shows us next message

Maintenance Mode
(Cache disable/failure status)
Full Dump Get Menu
Full Dump ( Compressed File )
(takes approx. 1 - 10 min.)
Full Dump ( Not Compressed File )


Hitachi Storage Modular can not find array with the error "DMEA000006: Failed to connect with the subsystem. Confirm the subsystem status and the LAN environment, and then try again."


We replaced control units but we still have that problem.


What could be the problem?