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Synchronization Time Failure Message on G400

Question asked by Gulliber Cairo on May 2, 2017
Latest reply on Jun 22, 2017 by Mladen Komac

i'm trying to figure out a situation that i had with a Hitachi Storage VSP G400 with sync time between my SVP and its controllers, the time to time i received the email message that informed me some problems with the time synchronization at this schema:

Date : 04/30/2017

Time : 22:00:12

Machine : VSP Gx00(Serial# 441709)

RefCode : 7ffa00

Detail : Synchronization time failure

Action Code:



My SVP and its controllers have configured NTP server and both are correctly sync its times in UTC format and I don't have the manual to look for this Action code error. What should i do  to solve this problem?.