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Shard down and index balancing

Question asked by Hedde van der Hoeven on May 26, 2017
Latest reply on Jun 5, 2017 by Frank Fodera

Dear HCI community, I'm doing a test run processing 6.5 million emails through our pipelines and indexing them.

This morning I found that the workflow appears to have ground to a halt, I'm not sure if it's no longer reporting progress or stopped completely. It's been showing the same number of Input objects for a while now. All services report to be healthy.


I did notice that the index is showing "balancing" and that there is a shard down.



And there are quite a few of "bad request" errors in the Solr logging console.


Happy to provide any logs required.