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MacOS clients slow directory listing with HNAS

Question asked by Chuck b Strickland on Jul 24, 2017
Latest reply on Aug 8, 2017 by Balz Aschwanden

Issue Summary:

When Apple computer connect via smb to any share hosted on our HNAS system, it takes several minutes (sometimes more than 20) to list the contents of the folders.

 

Environment Summary:

Client Operating Systems: 10.9-10.12

HNAS model: 3000 series

HNAS firmware: latest supported

 

Troubleshooting performed:

I have forced Apple computers to use smb version 1 instead of 3, but to no avail.

I have edited multiple configuration files on the Apple computers based on online guides, but nothing has helped.

Listing via terminal yields the same results.

I also tried removing all ".ds_store" files from the server, but this didn't help either.

 

Anyone seen this issue?

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