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Cannot assign a tenant to store HCP AW system backup data

Question asked by Sajith Rupasinghe on Oct 23, 2017
Latest reply on Nov 19, 2017 by Michael Ratner

Hi,

 

I'm trying to add an HCP tenant as HCPAW system backup location but during setup it fails with the message "An error occurred while configuring the tenant to store HCP Anywhere system backup data. Please try again." I can see the namespace "database" has created in the tenant but configuration fails.

 

If I try to add it a 2nd time without deleting the namespace "database" it fails with error message "Tenant cannot have any namespaces." and if I delete the namespace and try again I get the original error message.

 

Tenant created with 300GB hard quota, no namespace quota, retention mode selection and versioning enabled. What could be the reason for this.

 

Thank you.

-Sajith Ru.

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