AnsweredAssumed Answered

SMTP Configuration for email notification in HAD?

Question asked by Wayne Egli on Nov 9, 2017
Latest reply on Nov 30, 2017 by Julian Bici

How to use email notification with HAD? I see and have add the share service properties for SMTP server and the smtp port but the email notification plug-in doesn't work.


Here is what I get in the log:


error: KNAE08301-E Cannot send an email. The SMTP server, SMTP server port number, or source email address was not found (SMTP server: null, SMTP server port number: 0, source email address: null). Revise the setting for the SMTP server shared service property, and then re-execute the


I discovered you can add a service shared property, but that doesn't appear to make a difference. I know this plugin worked at one time, but stopped after one of the upgrades. I'd rather not open a support ticket but will if needed.


What is the trick to get email notification plugin to work?