AnsweredAssumed Answered

How to manually remove HDLM on Windows after a failed instalation?

Question asked by Ralph Dufresne on Feb 1, 2018



I installed HDML on one of my Windows 2012 R2 server, the process looked ok and been ask to reboot the server.

But I realise after troubleshooting that it did not install completely, it's missing lots of files comparing with another server and the service doesn't exist.


If I try to uninstall or reinstall I get this error: KAPL09034-E An Internal error occurred in the HDLM Installer. Code = -6 14586 (look attachement)


Now unless there's removal tool to clean HDML from a system, I'll need help to manually remove any trace of the failed install and try again.


Thank You