AnsweredAssumed Answered

video format / upload

Question asked by Dylan Yatigammana Employee on Jul 8, 2019
Latest reply on Jul 8, 2019 by Roguen Keller

I'm having issues trying to upload a video I created for a blogpost.

I'm getting a mix of:

and sometimes I can get a proper screen:

but I cannot "Change Video Source". However If I type in "file:///C:/Users/dyatigammana/Videos/<NAME_OF_MY_VIDEO>.mp4" it will spin, but then say something like "couldn't find the video" or again "The video embed service is currently unavailable. Please try again later."


So firstly, is the video service actually available?

and secondly, if so, how do I upload my video?

and finally, does it support mp4 format (and if not, what does it support)?