Legacy HDS Forums

Storage Navigator Error

Discussion created by Legacy HDS Forums on Aug 8, 2007
Latest reply on Sep 10, 2007 by Legacy HDS Forums

Originally posted by: Anna

Hi All,

We have Hitachi 9580 storage, we manage it using Storage navigator 7.0 GUI

I had connected to a remote PC and launched the storage navigator and had connected to array in right mode

Suddenly connection to remote pc dropped, post which I'm facing issues to login to storage.

1) When I try to change from normal mode to operation mode, its ask me the initial password and then the storage password, post which it just stays and does not go further

If I double click the array then its asks for user name and password again.

2) I tried to removing the storage from navigator console and add again but now it gives a error code and message as ?Can not perform the action as another user is already logged in"

I think the old session is still active, is there any way to reset the session ?