Legacy HDS Forums


Discussion created by Legacy HDS Forums on Nov 28, 2007
Latest reply on Nov 29, 2007 by Legacy HDS Forums

Originally posted by: Alastair

We have suddenly started to receive the following error on a number of AIX servers (in bold):

2007/11/28 09:01:18 : KAIE62022-I A 'CommonAgent-OPEN' was received from the 'nnn.nnn.nnn.nnn'.
2007/11/28 09:02:18 : KAIE62301-W A timeout occurred while waiting for the agent to start.2007/11/28 09:02:18 : KAIE62026-I A 'CommonAgent-FAILED' was received from the 'nnn.nnn.nnn.nnn'.

The result is that it is no longer possible to connect HGLAM to them as the HBSA service stops as soon as the connect is attempted.

Our AIX team are aware of no changes to the servers concerned that would cause this, so I am currently assuming that the cause is elsewhere. However, with no references for this messages in any of the manuals available to us, I have no clues as to where to start looking.

Has anyone come across this one, or have any idea where we can go next?