Lauren Klein

Better Service Isn't Just about Customer Feedback, it's about Tech Feedback Too

Discussion created by Lauren Klein Employee on Jul 10, 2013

Nicholas Howe was interviewed in an article that I contributed around regarding engaging virtual technical field employees for customer feedback at: http://thesmartvan.com/blog/2013/07/08/25313/better-service-isnt-just-about-customer-feedback-its-about-tech-feedback-too/ and Sharon Crost suggested I share it out within the HDS Community for feedback from our community members.

 

Any additional thoughts?

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