AnsweredAssumed Answered

VSP controller unresponsive

Question asked by Wagner Vmar on Oct 28, 2013
Latest reply on Oct 29, 2013 by Wagner Vmar

Dear friends,

 

We lost contact with VSP controller 8B.

 

SanBroc02:FID128:admin> fcping 50:06:0e:80:16:6b:6d:71

Destination: 50:06:0e:80:16:6b:6d:71

 

Pinging 50:06:0e:80:16:6b:6d:71 [0x021c00] with 12 bytes of data:

Request rejected by 0x021c00: Command not supported: time:0 usec

Request rejected by 0x021c00: Command not supported: time:0 usec

Request rejected by 0x021c00: Command not supported: time:0 usec

Request rejected by 0x021c00: Command not supported: time:0 usec

Request rejected by 0x021c00: Command not supported: time:0 usec

5 frames sent, 5 frames received, 0 frames rejected, 0 frames timeout

Round-trip min/avg/max = 0/0/0 usec

 

We check cables and they are ok. Some of our servers now running just for one path.

 

Just Hitachi team is able to view logs about this possible controller issue or i can see some log using Command Suite ou Storage Navigator? If yes, how? I can't find any alert about it.

 

By the way, Hitachi team is working over it, but i like to know.

 

Thanks

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