One of our customers lost or forgot his AMS 2500 password. Neither are the storages on HiTrack. Any way to reset the password ? Any other way to gather the storage configuration information ?
Try system/manager or root/storage.
If the above is not working, then probably the FW needs to be re-installed to retrieve the password.
Post the output of the below commands using SNM2 CLI
CLI>auunitadd -unit ams -LAN -ctl0 10.0.0.16 -ignoreCLI>set STONAVM_RSP_PASS=on
CLI>auaccount -unit ams -refer
Subu Iyer, where you able to reset the password using Vinod's advice.
Have asked customer to provide the details. The storage is at customer site. Await reply from customer.
Retrieving data ...