One of our customers lost or forgot his AMS 2500 password. Neither are the storages on HiTrack. Any way to reset the password ? Any other way to gather the storage configuration information ?
Try system/manager or root/storage.
If the above is not working, then probably the FW needs to be re-installed to retrieve the password.
Post the output of the below commands using SNM2 CLI
CLI>auunitadd -unit ams -LAN -ctl0 10.0.0.16 -ignoreCLI>set STONAVM_RSP_PASS=on
CLI>auaccount -unit ams -refer
Subu Iyer , where you able to reset the password using Vinod's advice.
Have asked customer to provide the details. The storage is at customer site. Await reply from customer.
Retrieving data ...