AnsweredAssumed Answered

HNAS and Hi-Track

Question asked by IK K on Jun 9, 2014
Latest reply on Jul 7, 2014 by Julien Rochefeuille

Hello everyone!

Just got two HNAS 4040 systems (not cluster) installed and one external SMU400 unit.

HNASes connected to the SMU using private management network ( and registered as managed servers. Everything looks good so far.

Trying to add mentioned devices to Hi-Track monitoring server. Just added public SMU's IP address as described in corresponding guide. All users/passwords are default.

As a result I see in Hi-Track monitor mentioned SMU with status "OK" and discovered Cluster item with status "Logon failed". No clue what does this mean.

Any ideas? I would highly appreciate if someone with relevant experince could share some knowledge.