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HNAS NDMP Backup with Symantec Backup Exec 2010 and 2014

Question asked by Karthikeyan Kuppan on Aug 28, 2014
Latest reply on Feb 25, 2015 by Morten Werner Forsbring

Hello,

 

I have been trying to take backup with HNAS 3080 using Backup exec. Firstly Symantec backup exec has started supporting HNAS Devices from Last May_2014.

 

Initially i have configured and was taking backup through the Network with out Zoning Tape library and Tape drives  to HANS directly. Due to we had version in HNAS 11.1 . After upgrading to HNAS NAS OS 11.3 . i was able to zone tape library and drives to HNAS and i was able discover everything in Backup exec and Able to start backups.

 

But the thing is Full backup are failing with below errors.. I hope someone will help me out for a resolution.

 

  5313 Warning  Warning  TNQHNASCLUS-2  2014-08-27    23:47:30 (UTC+0530)NDMP: FC error 1 (device /dev/mt_d2l0, operation mover write).

 

2105 Warning  Warning  TNQHNASCLUS-2  2014-08-27    23:44:56 (UTC+0530)Buffer #420 (SIM_WRITE_TAPE) on tape device 5 has gone for 17.9 min (@2014-08-27 23:27:05.551+05:30) without a response.
  2105 Warning  Warning  TNQHNASCLUS-2  2014-08-27    23:42:56 (UTC+0530)Buffer #420 (SIM_WRITE_TAPE) on tape device 5 has gone for 15.9 min (@2014-08-27 23:27:05.567+05:30) without a response.
  2105 Warning  Warning  TNQHNASCLUS-2  2014-08-27    23:40:56 (UTC+0530)Buffer #420 (SIM_WRITE_TAPE) on tape device 5 has gone for 13.9 min (@2014-08-27 23:27:05.583+05:30) without a response.

 

Cause: Inquiries are taking longer to complete than expected.

Resolution:Contact your support provider

 

 

 

Message was edited by: Michael Ratner

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