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Hi, I am not able to ping both the controller IP so what can be the issue in AMS 1000, also I tried to check in from management port still same issue what are the possibilities if both controller failed

Question asked by bhavesh thakur on Sep 3, 2014
Latest reply on Sep 3, 2014 by Mark Perino

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Vinod Subramaniam Sep 3, 2014 9:37 AM
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Post a photo of the back of the unit so we can diagnose based on LED status
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Mark Perino Sep 3, 2014 9:48 AM
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The most likley cause is that both CTL ethernet are not plugged in. Check that both CTL have an ethernet link with a link light.
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