AnsweredAssumed Answered

tuning manager - health check

Question asked by Bruce Kirkland on Dec 25, 2014
Latest reply on Dec 26, 2014 by Dang Luong

I've lost my tuning manager expert and I'm trying to get a health check on a VSP array from HiCommand/device manager. When I bring up the screen it clearly says:

There is no cooperating agent. Refresh the storage systems after confirming that Tuning Manager is monitoring the storage systems.

Below you will see that the service is running, the agents are running but I'm not getting any data.

Any thoughts are welcome.

 

yet the service is running:

hcmdssrv -statusall

KAPM06440-I The HiRDB service has already started.

KAPM05007-I Already started service. service-name=HBase Storage Mgmt Web Service

KAPM05007-I Already started service. service-name=HBase Storage Mgmt Common Service

KAPM05007-I Already started service. service-name=HiCommand Suite TuningManager

KAPM05007-I Already started service. service-name=HiCommand Performance Reporter

KAPM05007-I Already started service. service-name=HCS Device Manager Web Service

KAPM05007-I Already started service. service-name=Tiered Storage Manager Server Service

KAPM05007-I Already started service. service-name=Device Manager Server Service

The agents are all running:

jpcstart all

KAVE06007-I The service will now start. (service=Status Server)

KAVE06007-I The service will now start. (service=Name Server)

KAVE06007-I The service will now start. (service=Master Manager)

KAVE06007-I The service will now start. (service=Master Store)

KAVE06007-I The service will now start. (service=Correlator)

KAVE06007-I The service will now start. (service=Trap Generator)

KAVE06007-I The service will now start. (service=View Server)

KAVE06007-I The service will now start. (service=Agent Store for HealthCheck)

KAVE06007-I The service will now start. (service=Agent for HealthCheck)

KAVE06007-I The service will now start. (service=Action Handler)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=VSP_66620)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=VSP_66620)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=AMS2300_85012572)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=AMS2300_85012572)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=AMS2500_87041744)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=AMS2500_87041744)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=BRSC1_85054018)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=BRSC1_85054018)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=BRSC2_85054039)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=BRSC2_85054039)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=HUS150_93040129)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=HUS150_93040129)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=HUS110_91142089)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=HUS110_91142089)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=HUS110_91142397)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=HUS110_91142397)

KAVE06007-I The service will now start. (service=Agent Store for RAID, inst=HUS150_93042977)

KAVE06007-I The service will now start. (service=Agent for RAID, inst=HUS150_93042977)

KAVE06007-I The service will now start. (service=Agent Store for RAIDMap)

KAVE06007-I The service will now start. (service=Agent for RAIDMap)

KAVE06007-I The service will now start. (service=Agent Store for UNIX)

KAVE06007-I The service will now start. (service=Agent for UNIX)

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