our HUS 130 needs to be moved to a different site.
No servers or clusters are connected, but it is also not accessible remotely.
Is there a safe way to power it off?
Thanks in advance!
Max Rechenmacher, that's not the entire correct procedure. The Procedure is normally performed by a CE following MM procedure ADD 03-0000 and INST 01-260. It is important to perform the procedure according to the specification to attain successful de-stage of cache, avoid volatilization. Also ideally checking the logs before to avoid shutting down the array in an unclean state. After pressing the switch you need to check the LED's to ensure that it shut-down correctly.
That's why this is normally something that the CE does, not the customer.
Your CE would come onsite and power it down according to the procedure in the maintenance manual. This includes checking the array before powering off, proper power down procedure, checking that destage of cache was performed, and final breaker off. It only requires physical access, and CE laptop.
The CE will also typically do things like check the availability of spares in the local depot incase any HDD dont spin up, and check the status of the array when it is moved and powered up as a part of the relocation service.
Thank you Mark! But in our case the move won't be made until a couple of weeks.
But yesterday a support technician came by to do a microcode update of one of our VSPs and he just told me how to do it (it's not in the manual):
There is a switch on the back of the HUS that you need to press for 3 seconds (with a pen), then it will shut down safely.
I just asked for our CE to come on site they presented us with a $1500 invoice for the privilege. So they better make to doc's easier to get to as we will not be paying to power it off.
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