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Storage AMS 2100 Controller0 is "Detach" status.

Question asked by olzhas suleimenov on Jan 15, 2016
Latest reply on Mar 16, 2018 by yu alex

Hi Friends!

I had received email alert from my AMS 2100 storage today.That alert below:


Messages

01/15/2016 16:43:02 10 W01600 CTL alarm(CTL-0)                                                                      :CTL  /CTRC

01/15/2016 16:43:02 10 HH7500 Backend link error was detected(CTL-0)                                                          

01/15/2016 16:42:40 10 W01600 CTL alarm(CTL-0)                                                                      :CTL  /CTRC

01/15/2016 16:42:40 10 H07000 [DCTL]The PCI request was discarded[internal bus error][E_IRQ6](CTL-0)

 

And after this error my primary Controller 0 is went to "Detach" state. Cashes and batteries of controller is normal state.

what could be the problem? Or failed controller is dead?  Maybe will replace SAS link?

 

B.R.

Olzhas Suleimenov.

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