General Discussion

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------

Hello

I'm not sure what level of access is required but I believe there is an InstallBase tool that an Hitach Vantara Employee can use to check the support dates. I believe we have a customer cloud tool we hope to release soon that will also display this.

Best Regards
William

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara
------------------------------

Original Message:
Sent: 12-21-2021 20:37
From: HONG TIAN
Subject: asset management

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------

Thanks. Is there time plan to release this cloud tool for customer？  Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN
------------------------------

Original Message:
Sent: 12-22-2021 09:57
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I'm not sure what level of access is required but I believe there is an InstallBase tool that an Hitach Vantara Employee can use to check the support dates. I believe we have a customer cloud tool we hope to release soon that will also display this.

Best Regards
William

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-21-2021 20:37
From: HONG TIAN
Subject: asset management

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------

Hello

I believe so, it relies on Hitrack data, so make sure you're arrays are monitored. Feel free to reach out to your sales representative and see if he can enroll you in the pilot program.

Regards

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara
------------------------------

Original Message:
Sent: 12-22-2021 20:59
From: HONG TIAN
Subject: asset management

Thanks. Is there time plan to release this cloud tool for customer？  Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN

Original Message:
Sent: 12-22-2021 09:57
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I'm not sure what level of access is required but I believe there is an InstallBase tool that an Hitach Vantara Employee can use to check the support dates. I believe we have a customer cloud tool we hope to release soon that will also display this.

Best Regards
William

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-21-2021 20:37
From: HONG TIAN
Subject: asset management

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------

Dear Sir:

because of some upgrade in same one array, Do i have method to get detail configuration for every upgrade and first time buy from support website? Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN
------------------------------

Original Message:
Sent: 12-23-2021 09:15
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I believe so, it relies on Hitrack data, so make sure you're arrays are monitored. Feel free to reach out to your sales representative and see if he can enroll you in the pilot program.

Regards

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-22-2021 20:59
From: HONG TIAN
Subject: asset management

Thanks. Is there time plan to release this cloud tool for customer？  Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN

Original Message:
Sent: 12-22-2021 09:57
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I'm not sure what level of access is required but I believe there is an InstallBase tool that an Hitach Vantara Employee can use to check the support dates. I believe we have a customer cloud tool we hope to release soon that will also display this.

Best Regards
William

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-21-2021 20:37
From: HONG TIAN
Subject: asset management

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------

Hello

I believe you'd get the sales data from our internal systems but I believe that you can also get the detail configuration data from the Hitrack site.

Regards

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara
------------------------------

Original Message:
Sent: 12-23-2021 20:22
From: HONG TIAN
Subject: asset management

Dear Sir:

because of some upgrade in same one array, Do i have method to get detail configuration for every upgrade and first time buy from support website? Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN

Original Message:
Sent: 12-23-2021 09:15
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I believe so, it relies on Hitrack data, so make sure you're arrays are monitored. Feel free to reach out to your sales representative and see if he can enroll you in the pilot program.

Regards

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-22-2021 20:59
From: HONG TIAN
Subject: asset management

Thanks. Is there time plan to release this cloud tool for customer？  Thanks

------------------------------
HONG TIAN
Systems Engineer
HONG TIAN

Original Message:
Sent: 12-22-2021 09:57
From: William Jansen van Nieuwenhuizen
Subject: asset management

Hello

I'm not sure what level of access is required but I believe there is an InstallBase tool that an Hitach Vantara Employee can use to check the support dates. I believe we have a customer cloud tool we hope to release soon that will also display this.

Best Regards
William

------------------------------
William Jansen van Nieuwenhuizen
Hitachi Vantara

Original Message:
Sent: 12-21-2021 20:37
From: HONG TIAN
Subject: asset management

Hello sir:

there are some HDS product like F1500, VSP5500 and other.  I have regiester support account in this website. Where do i can check these product's detail configuration and wanrranty information to easy my asset management？would you share some instructor guide for me?

THanks

------------------------------
HONG TIAN
Brand Manager II
HONG TIAN
------------------------------