TSN Emerging Configuration Guide

By Nico Wattrodt posted 01-28-2020 10:12


General Instructions 

1. Ensure that Local Sales OPS is informed of the request (all requests!) and agree to pricing level 

2. Always include Channel Manager in cc list for all the requests if the request was created by a Channel Partner employee (= non-HDS personnel) 

Configuration Instructions 

1. Middle East is fully indirect means that we only provide maintenance services through ASP partners. This means that for all the region ASPs are using Backline Fees Including Spares. Installation fees are waived unless clearly requested. 

2. All standalone products are configured with E.U Schuko Power cords ( if without rack & PDU ) 

3. Configure 1-phase power for VSP for all the countries 

4. Configure rail kits and power cords for all the upgrades [may happen automatically] 

5. Configure line items for HW and a single line item for ELA licenses as standard practice