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Encryption initialization / settings gone

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  • 1.  Encryption initialization / settings gone

    Posted 03-02-2023 11:01

    We have an array that for whatever reasons lost all the settings under encryption.      We had encryption configured and were just going to back up the keys again when we noticed the issue.  Everything appears to be greyed out except "Initialize settings".   We are hesitant to do this since we don't want to do anything to our data that was already encrypted.     Has anyone seen this and how do we go about fixing this situation?    THanks.

    Tim McCuen
    Systems Engineer

  • 2.  RE: Encryption initialization / settings gone

    Posted 03-03-2023 08:52

    Sounds like the SVP is not communicating with the Array. 

    Best would be to get support involved.

    William Jansen van Nieuwenhuizen
    Hitachi Vantara