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  • 1.  New Hitachi Vantara Document Web Site missing critical feature

    Posted 07-11-2024 11:49
    Edited by System 10-17-2025 19:06

    Hi

    The new Hitachi Vantara Document Web Site is missing a critical feature

    []  OLD document / knowledge web-site

         [] docs stored on back-end as PDFs

         [] customer could view docs online

         [] customer could simply download original PDF for offline use on systems that aren't on the public internet

         [] customer could print doc from browser

    []  NEW document web-site

         [] docs stored on back-end as PDFs

         [] customer could view docs online

         [] customer can print via browser

         

    It is no longer possible for customers to simply download original PDF for offline use on systems that aren't on the public internet

    Printing via browser to PDF using the MS print-to-PDF-driver to convert the on-screen HTML back to PDF is not a substitute 

    for simply ( and speedily ) downloading the original high quality PDF.

    This should be a super easy to fix .

    Thanks

    Andy



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    Andrew J. Romero
    Fermi National Accelerator Laboratory
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  • 2.  RE: New Hitachi Vantara Document Web Site missing critical feature

    Posted 07-11-2024 11:58
    Edited by System 10-17-2025 19:06

    Hello Andrew

    I've sent your post to the document feedback team. Thanks for taking the time to write to us about your experience on the platform.. 

    Regards

    William



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    William Jansen Van Nieuwenhuizen
    Hitachi Vantara
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  • 3.  RE: New Hitachi Vantara Document Web Site missing critical feature

    Posted 07-17-2024 09:37
    Edited by System 10-17-2025 19:06
      |   view attached

    Thank you for your feedback, Andrew.

    The new documentation portal facilitates access to PDF documents through the existing Library facet, which is available for the majority of our products. Use the illustration in the attachment to access a product documentation library.

    We are working on an enhancement to bring our product library up to par with the old doc portal. This enhancement will enable the display of documents, giving users the flexibility to select and download either individual PDF files or the complete archive. 

    Should you have any further feedback or suggestions, please feel free to reach out to me directly or to the Technical Publications team at doc.feedback@hitachivantara.com. Your input is greatly valued and contributes significantly to the continuous improvement of our documentation portal.

    Thanks, 

    Jyoti Ramchandra

    Director: Technical Publications

    Hitachi Vantara



    ------------------------------
    Jyoti Lakshmi Ramchandra
    Director
    Hitachi Vantara
    ------------------------------

    Original Message


  • 4.  RE: New Hitachi Vantara Document Web Site missing critical feature

    Posted 07-17-2024 10:24
    Edited by System 10-17-2025 19:06
    >  We are working on an enhancement to bring our product library up to par with the old doc portal. 
    > ......select and download either individual PDF files or the complete archive. 
     
    Hi  Jyoti and William
     
    Thanks for the prompt response ... and the good news that the doc download
    functionality will soon be available on the new site
     
    Andy



    ------------------------------
    Andrew J. Romero
    Fermi National Accelerator Laboratory
    ------------------------------

    Original Message