Hitachi Ops Center​

 View Only

 Ops Center Protector does not show the status on the Replication and clones window. how to resolve from this status?

Pieter Visser's profile image
Pieter Visser posted 10-19-2022 04:49
Hi All,

can someone help me.
I have Ops Center Protector version Version 7.3.6.92430-R7.3.
One of my replication pairs does not show their status. allthough the pairs has the PAIR status. 
see screenshot.

any kind of help will be appreciated.

Pieter Visser
William Jansen Van Nieuwenhuizen's profile image
William Jansen Van Nieuwenhuizen
Hello

Make sure you have the latest RAID CCI installed in the ISM's in your environment. 

Regards
William
Pieter Visser's profile image
Pieter Visser
Hi William,

thanks for your reply.
I  have installed OpsCenter on this OS.
[root@OpsCenter-VM /]# hostnamectl
Static hostname: OpsCenter-VM
Icon name: computer-vm
Chassis: vm
Machine ID: 107944a61b244b029e96bccf182f2f8d
Boot ID: 4cf4c4503c1647319c69f5b9854c8e65
Virtualization: vmware
Operating System: Oracle Linux Server 7.9
CPE OS Name: cpe:/o:oracle:linux:7:9:server
Kernel: Linux 5.4.17-2011.6.2.el7uek.x86_64
Architecture: x86-64

my questions is which os is is this on the CCI download?

AIX
DIGITAL
DYNIX
HP_UX
IRIX
LINUX
OVMS
SOLARIS
WIN_NT
XSOLARIS
ZLINUX


please advise 

Pieter
William Jansen Van Nieuwenhuizen's profile image
William Jansen Van Nieuwenhuizen
Hello

Should be Linux.
Pieter Visser's profile image
Pieter Visser
Hi William,



after upgrade CCI 

before upgrade:
[root@OpsCenter-VM ~]# /opt/hitachi/HORCM/usr/bin/raidqry -h
Model : RAID-Manager/Linux/x64
Ver&Rev: 01-65-03/05


after upgrade version:
[root@OpsCenter-VM iso]# /opt/hitachi/HORCM/usr/bin/raidqry -h
Model : RAID-Manager/Linux
Ver&Rev: 01-68-03/00


same status


anothter group

please advise.

Pieter Visser
William Jansen Van Nieuwenhuizen's profile image
William Jansen Van Nieuwenhuizen
Hello Peter

Maybe try upgrading to Protector v7.5 . Might be a bug. Alternatively support might need to put your protector into debug mode and see why you're facing this issue. 

Best Regards
William