Block Storage

 Reset HCP Admin Console Password

Dzuhri Suhud's profile image
Dzuhri Suhud posted 10-31-2024 03:30

Hi,

We have HCP G10,
But the customer forgot the password, either in the OS or in the portal.

Is there any way to reset the password (HCP G10 Series)?

Kiran Kumar Regidi's profile image
Kiran Kumar Regidi posted 11-04-2024 00:11

Hi ,

Is the password for "security" account ?

We can reset the password in below ways. 

1) If they have any other accounts they can reset the password. 

2) If you have access to HCP Node CLI, you can reset the password.  Else you need to ask Customer Support to run the below commands.

admin jvm useraccount update <cluster  - parentUUID> <userId>  --username <xxxxx> --password <xxxxx>

3) If you have access to HCP Node CLI, you can create another account and give it to customer for resetting their password.

admin jvm useraccount add <cluster  - parentUUID> <userId>  --username <xxxxx> --password <xxxxx>