Flash Storage​

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  • 1.  DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Posted 10-01-2023 12:49

    Hello Xperts,

    We have newly installed VSP E1090 and recently we installed a Virtual SVP with DeviceManager/Storage Navigator for it.<o:p></o:p>

    We access Device Manager with WCLauncher as per instructions given.  We can access the Device Manager, but inside Device Manager we only see Administration -> Users Group.   That's it.   We do see 'Storage Systems'  and 'Analytics'  tab in Device Manager/Storage Navigator, but we don't see anything inside it when we click either 'Storage Systems'  or 'Analytics'.  Nothing below it.  Please see the screenshot.  What can be the problem. How to bring those two things together.  Thanks.

    Best
    Sudhir BISHT
    Storage Administrator



  • 2.  RE: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Posted 10-02-2023 04:00

    Hello

    On the URL just change it from index.do to emergency.do.

    Regards
    ------------------------------
    William Jansen Van Nieuwenhuizen
    Hitachi Vantara
    ------------------------------



  • 3.  RE: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Posted 10-02-2023 08:28

    Hi Sudhir,

    Perhaps the Storage Navigator 2 all functions are in disable state, please try out the below:

    From the Storage Navigator go to Settings->Environmental Settings->Edit Advanced System Settings

    Now select the option "Storage Navigator 2 All functions Enabled" and enable it if it is disabled and finish the job.

    Logout from the existing session of the Storage Navigator and re-login.



    ------------------------------
    Prasenjit Chatterjee
    Software Engineer- Test
    Hitachi Vantara
    ------------------------------



  • 4.  RE: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration
    Best Answer

    Posted 10-02-2023 10:02
      |   view attached

    Hello Prasenjit.

    Thats was it.  Works now.

    @:   With WCLauncher, we don't get any option to write something in browser.  And, since flash was discontinued, we can't open with browser I guess.

    Now,  once I open HDvM/SN, I can see the Storage and Analytics. But, then can't right click storage array to lets say 'refresh' it.  Why?  This option is there for our another old G800.  Please advise.  See screenshot.   Thanks


    Sudhir BISHT
    Storage Administrator


    Original Message:
    Sent: 10-02-2023 08:28
    From: Prasenjit Chatterjee
    Subject: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Hi Sudhir,

    Perhaps the Storage Navigator 2 all functions are in disable state, please try out the below:

    From the Storage Navigator go to Settings->Environmental Settings->Edit Advanced System Settings

    Now select the option "Storage Navigator 2 All functions Enabled" and enable it if it is disabled and finish the job.

    Logout from the existing session of the Storage Navigator and re-login.



    ------------------------------
    Prasenjit Chatterjee
    Software Engineer- Test
    Hitachi Vantara



  • 5.  RE: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Posted 10-02-2023 10:57

    Hi Sudhir,

    Glad that worked, please go through the below document which described prerequisite setup require to manage a storage via Storage Device Navigator, it might help you about the error you mentioned.

    https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-07-2x/System_Management_with_SVP/01_Accessing_the_storage_system#GUID-7E330919-E5C8-4D38-929C-1560D4122676 



    ------------------------------
    Prasenjit Chatterjee
    Software Engineer- Test
    Hitachi Vantara
    ------------------------------



  • 6.  RE: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Posted 10-02-2023 11:09
    Hi Prasenjit.
     
    I did followed that link already during the setup.  But it is someway incomplete, or still needs more stuff.  For instance, it talks about an important step: 
     
    Installing Captive Bundle Application (CBA) on the SVP
     
    But it never talks about where and how to get that CBA-file-name.  It just says upload it but where to get that file.  
     
    Also, it never talks about, for example: C:\Mapp\wk\supervisor\mappiniset>mapphttprelease.bat
    Normal end:21440-200000
    The setting is applied successfully.
    Verify the settings.
    Press any key to continue . . .
     
    I had to do this for it to work properly,  etc etc.
     
    Thanks


    Sudhir BISHT

    Original Message:
    Sent: 10-02-2023 10:57
    From: Prasenjit Chatterjee
    Subject: DeviceManager_StorageNavigator has no Storage and No Analytics, ONLY UserAdministration

    Hi Sudhir,

    Glad that worked, please go through the below document which described prerequisite setup require to manage a storage via Storage Device Navigator, it might help you about the error you mentioned.

    https://knowledge.hitachivantara.com/Documents/Storage/VSP_E_Series/93-07-2x/System_Management_with_SVP/01_Accessing_the_storage_system#GUID-7E330919-E5C8-4D38-929C-1560D4122676 



    ------------------------------
    Prasenjit Chatterjee
    Software Engineer- Test
    Hitachi Vantara