Hello Sudhir,
Microcode Updates are always done by technical people (Hitachi or partners).
In the case of any issues, Customers don´t have the skills to troubleshoot.
Just trained people know, what they are doing there.
Best regards
Toni
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Antonius Schwefer
Non-Hitachi Vantara
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Original Message:
Sent: 03-11-2024 23:13
From: Sudhir BISHT
Subject: Microcode Download
Hello. I want to know, whether Micro Code bundle is downloadable by end-customer or Partner or not. Or, it is only allowed to HDS Engineers. Like few other vendors allow the code upgrades for mid-range arrays etc to the customer, does Hitachi also allows the end-customer to upgrade the code or not. Thanx.