Block Storage

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  • 1.  The server tab is disabled after registering with OPS

    Posted 03-13-2025 13:18
    Edited by System 10-17-2025 15:02

    hello

    I have issue with customer in VSP one array management.  The server tab is disabled the moment the storage array is registered with Hitachi Ops Center Administration. The customer want it back to have. Is possible to return or make it enable or any way they can see in VSP one array?



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    Glauk hoxha
    Virtuo Kosovo
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  • 2.  RE: The server tab is disabled after registering with OPS

    Posted 03-14-2025 00:01
    Edited by System 10-17-2025 15:02

    Hi Glauk,

    This is a known problem in VSP One Block 20 series storage, just offboard the storage from the Administrator instance this will bring back the Server option in the VSP One Block Administrator GUI, if this does not work then there is another process in the Maintenance manual, but that must not be done by customer himself, for that a support ticket needs to be lodged. Hope this will help you.

    Regards

    Prasenjit



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    Prasenjit Chatterjee
    Hitachi Vantara
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  • 3.  RE: The server tab is disabled after registering with OPS

    Posted 03-14-2025 07:20
    Edited by System 10-17-2025 15:02

    Hi Glauk,

    just take the URL https://<CTL-IP>/ui/#/servers in the browser, where the <CTL-IP> is the IP of the controller with the active ESM or the Service-IP.

    Then you will see the Server-Tab temporary again.

    If you want to make it visible permanently, you have to run a MPC procedure.

    Cheers

    Toni



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    Antonius Schwefer
    Hitachi Vantara
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  • 4.  RE: The server tab is disabled after registering with OPS

    Posted 03-16-2025 22:05
    Edited by System 10-17-2025 15:02

    Hi Glauk,

    The recommendation from Hitachi is to use Ops Center Administrator once you discover the Array in the Ops Center Administrator.  It was same with E-Series Storage Arrays as well. 

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    Kiran Regidi
    Hitachi Vantara
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    Kiran Kumar Regidi
    Hitachi Vantara
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