Converged & Hyperconverged Infrastructure

 View Only

 Correct procedure to remove a tray

Daniel Kleeman's profile image
Daniel Kleeman posted 08-03-2022 11:27
What is the correct procedure to remove a tray from a VSP Gx00 and remove it from the config? We have powered off a tray with a single parity group but no LDEVs. The drives now show as "Failed" in the maintenance utility, which is expected. 

We cannot delete the parity group using Device Manager and we cannot remove the trays from the Maintenance Utility.

How do we move forward so that the system does not think any elements are missing?
Timothy Estes's profile image
Timothy Estes
Hi Daniel,
I believe you will have to power up the tray in question with it's drive configuration intact.
After the system can see the drives you should be able to delete the raid group, then remove the tray.
Hope this helps!
Hassaan Pasha's profile image
Hassaan Pasha
Hi Daniel,
You need to delete all the raidgroup first in that disk shelf. Then make sure that the status of all the disks in that disk shelf is set to free. Then perform the procedure remove the disks and then perform the procedure to remove the disk shelf
Dawed Samy's profile image
Dawed Samy
Hi,
I'm facing the same issue, removed trays that now show as failed in Device Manager and Maintenance Utility. Parity Group can't be removed because of failed or blocked parts. 
The help in maintenance utility talks about "forcibly remove drives" checkbox which shows up when accessed through Management Console PC 10.0.0.x network. However I can't get this checkbox to show. I'm not sure, but if you can get it you may be able to forcibly delete the parity Group. ( Needs confirmation from experts here)
Adrian S's profile image
Adrian S
I am having the exact same problem.  I can't remove/delete the trays from the Maintenance Utility.