AnsweredAssumed Answered

Processing Server Request - Reconnecting - Please wait

Question asked by Eckhard Roeser Employee on May 12, 2017
Latest reply on Sep 28, 2017 by Shaik Rizwan

Hello,

 

I'm trying to create a new data connection to HCP AW. When I start testing the connection, first a message about a not trusted certificate comes back. Immediately after this I get the status message

 

"Processing Server Request - Reconnecting Please wait"

 

Even if I can cancel the cert message (it is a bit tricky to get in between the status message), the status message will remain poping up all the time until I logout and login again to the UI.

 

Can somebody please tell me what this message means and how I can avoid this message? Does it have to do with the certificate from the AW server I might have to register in HCI? Or is this a misbehavior?

 

If I need to register the AW self signed cert, I wonder how to export it from the AW server. I cannot find a download possibility for this.

 

Here is a screenshot of what happens when I click the test button:

 

 

 

Thanks and regards,

 

Ecky

Outcomes