Legacy HDS Forums

Cannot start HTnM

Discussion created by Legacy HDS Forums on Jan 2, 2009
Latest reply on Jan 9, 2009 by Legacy HDS Forums

Originally posted by: Quentin Savary



Hi Forumers,

Best wishes for 2009 !

I've installed TuningManager 6.0 on a windows 2003 server that connects to a Solaris x86 DeviceManager host (6.0).
When the HTnM server is starting, I get this error while opening [url="http://localhost:23015/TuningManager/"]http://localhost:23015/TuningManager/[/url] :
[i]An unexpected error occurred during initialization of Main Console. [/i]

If I have a look in the logs, I can see the following error messages :
[i]1080 2009/01/02 10:41:00.319     HTnM             015B9E68 01CD280B KATN12807-I           com.Hitachi.soft.HiCommand.TM.mc.web.gui.login.action.LoginAction#checkInitStatus Main Console is now being initialized.
1091 2009/01/02 10:41:19.242     HTnM             015B9E68 0160877B KATN15005-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.tx.jdbc.DriverWrapper#connect A communication error occurred during connection to the database. (maintenance information = -723)
1131 2009/01/02 10:41:50.195     HTnM             015B9E68 0160877B KATN15005-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.tx.jdbc.DriverWrapper#connect A communication error occurred during connection to the database. (maintenance information = -723)
1170 2009/01/02 10:42:21.149     HTnM             015B9E68 0160877B KATN15005-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.tx.jdbc.DriverWrapper#connect A communication error occurred during connection to the database. (maintenance information = -723)
1196 2009/01/02 10:42:21.149     HTnM             015B9E68 0160877B KATN15002-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.tx.DbAdapter#getConnection Connection to Device Manager has failed. (host name = 10.20.100.249)
1201 2009/01/02 10:42:21.149     HTnM             015B9E68 0160877B KATN10011-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.init.InitialThread#checkConnectionForHDvM Connection to components related to Main Console has failed. (maintenance information = Device Manager)
1207 2009/01/02 10:42:21.149     HTnM             015B9E68 0160877B KATN15005-E      ER   com.Hitachi.soft.HiCommand.TM.mc.core.init.InitialUtility#checkConnectionForHDvM A communication error occurred during connection to the database. (maintenance information = -723)
1229 2009/01/02 10:43:18.305     HTnM             015B9E68 01CD280B KATN12814-E      ER   com.Hitachi.soft.HiCommand.TM.mc.web.gui.login.action.LoginAction#checkInitStatus An unexpected error occurred during initialization of Main Console.[/i]


Any ideas what's the problem ? I can see that there might be a db connection problem between TuningManager and DeviceManager but I'm not sure at all.

Thanks for the help !

Quentin.

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