AnsweredAssumed Answered

Tuning Manager Email Alerts - cannot send test email

Question asked by Srikanth Kancharla on Feb 10, 2014
Latest reply on Mar 25, 2014 by John Organ

Hi All,

 

I am trying to setup Tuning Manager Alerts but the test email is not working.

 

Tuning Manager --> System Reports --> Edit System Alerts --> Alert Notification --> Send  Test Email and i get the following Error

KATN12789-E "An attempt to send a test email has failed"

 

Enabled Email under Tuning Manager Services

Tuning Manager --> Services PH1WHCS01 --> Properties --> Capabilities --> Email --> Yes

Tuning Manager --> Services PH1WHCS01 --> Properties --> Mail --> "Set to Default"

SMTP Host : localhost

SMTP Sender : TuningManager

Mail Subject : %SCS: %PTS %AIS on %HNS

Charset: iso-2022-jp

Protocol: IPv4

 

On Command Suite server.properties updated with mail host details.

I would really appreciate any help.

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