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hcpaw upgrade precheck failure

Question asked by Mohd Azmir Abd Aziz Employee on Nov 22, 2017
Latest reply on Nov 27, 2017 by Adrien Van Thong

hi, i have a cluster HCPAW vm with version 2.1.2.7 HF0010. I try to upgrade to version 3.0.2.4 and during upgrade the precheck failed. it showed as below

 

event ID: 10044

Cannot perform upgrade. Failed to execute /home/install/anywhere-genesis/package/opt/anywhere/sil/bin/mapicli

 

need help to overcome this issue

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