AnsweredAssumed Answered

Experiencing Slow File Saves on HNAS 13.3 with Windows 10 clients

Question asked by Jim Walker on Jun 22, 2018
Latest reply on Aug 31, 2018 by David McLeod

Experiencing Slow File Saves on HNAS 13.3 with Windows 10 clients

For users who have been upgraded to Windows 10, we are seeing several cases where file saves (sometimes file opens) are taking a long time to complete.  In some cases, disabling the Anti-Virus scanning fixes the issue and in some cases that doesn't fix it.  Support has suggested implementing oplocks, but they haven't been able to tell us if this will fix our problem.  We have SMB 2.x and SMB 3 enabled and we are not using the SMB signing feature.

 

We have both NetApp and HNAS NAS systems and only HNAS is having these issues.  Has anyone else experienced these problems?  If so, can you tell me how you fixed these issues?

 

Thanks!

Outcomes