Legacy HDS Forums

HGLAM not registering hosts

Discussion created by Legacy HDS Forums on Jun 10, 2008
Latest reply on Jun 17, 2008 by Legacy HDS Forums

Originally posted by: PeterNZ

Does anyone have experience with HGLAM and failure to add a host.

I have a simple setup - Server with HDvM server/agent,HGLAM server and HDLM - firewall disabled.
All HDvM (and HPvM) functions operate fine, including link and launch for HDLM
HGLAM loaded into dashboard automatically with no errors and is utilising SSO.
port 24041 is listening and appears open when checking a telnet

Add Host fails with
ERROR KAIF22135-E An attempt to obtain HDLM manager information has failed. (return code = 0) 

curious as rc=0 is normally good

HDS support are procrastinating on the issue with no progress so far.