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HNAS interaction with Mcafee Virus scan engines

Question asked by william english on Dec 16, 2014
Latest reply on Nov 20, 2015 by Francesco Russo


Migrated from HNAS version 11.2.3319.14 to  11.3.3450.14 and encountered problems immediately with Virus scanners not responding to request for scan from HNAS. Currently using RPC/SMB connections between scanners and HNAS and scanners are installed on Vmware Windows 2008 systems.

 

Scanners eventually de-register themselves with HNAS and once our four scanners de-register, no file sharing activity is available.

Messages in HNAS logs

----Virus scan engine  has registered on EVS

----7461 Warning  Virus scan engine has deregistered on EVS

 

We originally had the same problem with HNAS Version 10.2 , which was the initial installed version. After many months of back and fro, HDS to Macfee, an upgrade to 11.2.3319.14, magically fixed the problem.

 

I would like to know if there is any other companies out there with similar HNAS versions and Mcafee, who have encountered problems and solved them.. 

 

 

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